Frequently Asked Questions

Everything you need to know about your MENAGERIE experience.

What sizes do you offer for your intimate apparel?

We offer a comprehensive range of sizes designed to fit diverse body types. Please refer to our detailed Size Guide on each product page to find your perfect fit.

How should I care for my MENAGERIE garments?

To preserve the delicate fabrics and intricate details, we recommend hand washing in cold water with a mild detergent and laying flat to dry. Avoid machine washing or tumble drying.

What is your return and exchange policy?

For hygiene reasons, intimates must be unworn, unwashed, and in their original packaging with tags attached to be eligible for return. You have 30 days from the date of delivery to initiate a return.

Is your packaging discreet?

Yes, all orders are shipped in plain, unmarked outer packaging to ensure your privacy and security from the warehouse to your doorstep.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the domestic region. International shipping times vary by destination, usually ranging from 10-21 business days.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay for a seamless checkout experience.