Returns & Exchanges

At MENAGERIE Intimates, we want you to feel confident and comfortable in every piece; if your selection isn't a perfect fit, we offer returns and exchanges on unworn items with original tags within 30 days of delivery.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Prepare Your Package

Ensure all items are in their original condition with hygiene liners intact, then place them in the original packaging or a secure mailer.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and affix it to the outside of your package, covering any previous delivery markings.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing